Simple, transparent pricing

Choose the perfect plan for your team. Start free and scale as you grow.

* 1 feedback piece = 1 live chat, phone call, survey response, or review

MonthlyAnnualSave 20%

Free

$0

Perfect for getting started with review analysis

Google Play review app scan
  • One time limited feedback scan
  • AI Agent access
  • Basic analysis
  • Sentiment analysis
  • 20 queries per day
  • Community support
  • SOC 2 compliance
Recommended

Starter

$199/per month

Ideal for growing businesses and teams

2K feedback pieces/month
  • Everything in Free, plus:
  • 6 months of data backfill
  • Theme analysis
  • 50 queries per day
  • 2 data channels
  • Daily/Weekly AI digest reports
  • Advanced KPI tracking & analytics
  • PII redaction
  • 76+ language support
  • Okta support
  • Slack support

Growth

$999/per month

Advanced features for scaling organizations

10K feedback pieces/month
  • Everything in Starter, plus:
  • 12 months of data backfill
  • Per channel taxonomy analysis
  • Unlimited queries
  • 3 data channels
  • Slack integration
  • Priority support
  • Custom integrations
  • Advanced reporting
  • Emerging issues notifications

Enterprise

Custom

Tailored solutions for large organizations

Unlimited feedback pieces
  • Everything in Growth, plus:
  • Full historical backfill
  • Unified taxonomy across channels
  • Unlimited data channels
  • Custom AI digest reports
  • Return data feed
  • Dedicated success manager
  • Custom SLA
  • 24/7 support

Compare Features

Detailed breakdown of what's included in each plan

Free
Starter
Growth
Enterprise
Usage Limits
Monthly Feedback Pieces
One time limited scan
2,000
10,000
Unlimited
Daily Queries
20/day
50/day
Unlimited
Unlimited
Data Channels
-
2
3
Unlimited
Data Backfill
-
6 months
12 months
Full history
Core Features
AI Agent Access
Basic queries
Full access
Full access
Full access
Analysis Capabilities
Basic sentiment
Theme analysis
Per channel taxonomy
Unified taxonomy across channels
Sentiment Analysis
Advanced
Advanced
Advanced
Advanced
Language Support
-
76+ languages
76+ languages
76+ languages
Report Generation
-
AI digest reports
AI digest + advanced
Custom AI reports
KPI & Analytics
-
Full dashboard
Full dashboard
Custom dashboards
Issue Detection
Manual
Auto notifications
Auto notifications
Auto + custom alerts
Return Data Feed
None
None
None
Full API access
Team Collaboration
None
Slack integration
Slack + priority
Full integration suite
Custom Features
None
None
Custom integrations
Full customization
Data Security
Standard
PII redaction
PII redaction
PII + custom security
Authentication
Basic login
Okta SSO
Okta SSO
Okta + custom SSO
Compliance
SOC 2
SOC 2
SOC 2
SOC 2 + custom
Support & Training
Community forums
Slack support
Priority support
24/7 + success manager
Service Level
Best effort
Standard
Standard
Custom SLA

Frequently Asked Questions

What's a feedback piece?

A feedback piece is 1 live chat, phone call, survey response, review, or other feedback entity that gets analyzed by our AI system.

Can I change plans at any time?

Yes, you can upgrade or downgrade your plan at any time. Changes take effect immediately, and we'll prorate your billing accordingly.

What happens if I exceed my conversation limit?

We'll notify you when you're approaching your limit. You can upgrade your plan or purchase additional conversations as needed.

Do you offer annual discounts?

Yes, annual plans receive a 20% discount compared to monthly billing. You can switch to annual billing at any time.

What data sources do you support?

We support Google Play, Salesforce, Zendesk, Genesys, Qualtrics, and many other platforms. See our integrations page for the full list. Enterprise customers can request custom integrations.

Is my data secure?

Absolutely. We use enterprise-grade security with SOC 2 compliance, end-to-end encryption, and PII reduction to keep your data safe. Learn more on our security page.

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