Structure the Unstructured

Spiral intelligently classifies all customer interactions into a unified taxonomy of actionable intents using AI. Easily track support, CX, and product issues in one place—and get alerted when something needs attention.

“The decision to partner with Spiral has quite literally paid dividends in the form of significant cost savings to our operations. Our Spiral subscription is consistently ROI-positive.”‍
- Rene Yoakum, Chief Customer & People Officer, Remitly

Integrates with Your CRM and Review Sources to Scale Up

The Ultimate AI Agent

Spiral’s AI Agent answers your toughest support, CX, and product questions to improve process, ops, agent training, and product quality.

Cut hundreds of hours in monthly data reporting effort – no Data Science degree required!

Up and Running in Days

Add an enterprise-grade AI analysis layer to your CRM and contact center in a few days. No need to rip out what’s already working.

Powerful
Analytics

Creative
Solutions

Free to
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Dashboard

Powerful
Analytics

Creative
Solutions

Powerful
Analytics

Turn Customer Feedback into Specific Issues Automatically

Instant ROI

Offload agent tagging and post-interaction summaries to Spiral’s AI. Instantly cut cost per contact, handle time, and free your team to focus on helping more customers.

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Helping You Prioritize Your Roadmap with AI

Enterprise AI Without the Enterprise Price Tag

Spiral delivers the power of enterprise AI to teams of any size at 10% of the cost. Smarter insights without the bloated SaaS tax.

Seamless CRM & Feedback Sources Integration

Your data, your ownership.
Spiral integrates with most CRMs and data sources to provide prompt issue detection & brings the data right back to you via a data feed.